Ger Koole : rechercher sur Z-Library

Manufacturing & Service Operations Management

Année:

2010

Langue:

english

Fichier:

PDF, 410 KB

english, 2010

Simple Methods for Shift Scheduling in Multiskill Call Centers

Bhulai, Sandjai, Koole, Ger, Pot, Auke

Journal:

Année:

2008

Langue:

english

Fichier:

PDF, 177 KB

english, 2008

TECHNICAL NOTE—A Note on Profit Maximization and Monotonicity for Inbound Call Centers

Koole, Ger, Pot, Auke

Journal:

Operations Research

Année:

2011

Langue:

english

Fichier:

PDF, 187 KB

english, 2011

Managing uncertainty in call centres using Poisson mixtures

Geurt Jongbloed, Ger Koole

Journal:

Applied Stochastic Models in Business and Industry

Année:

2001

Langue:

english

Fichier:

PDF, 144 KB

english, 2001

Queueing Models of Call Centers: An Introduction

Ger Koole, Avishai Mandelbaum

Journal:

Annals of Operations Research

Année:

2002

Langue:

english

Fichier:

PDF, 175 KB

english, 2002

Booking horizon forecasting with dynamic updating: A case study of hotel reservation data

Alwin Haensel, Ger Koole

Journal:

International Journal of Forecasting

Année:

2011

Langue:

english

Fichier:

PDF, 596 KB

english, 2011

[IEEE 2013 5th International Conference on Modeling, Simulation and Applied Optimization (ICMSAO 2013) - Hammamet (2013.4.28-2013.4.30)] 2013 5th International Conference on Modeling, Simulation and Applied Optimization (ICMSAO) - Imbricating tasks in a multichannel contact center

Legros, Benjamin, Iouini, Oualid, Koole, Ger

Année:

2013

Langue:

english

Fichier:

PDF, 715 KB

english, 2013

Estimating unconstrained demand rate functions using customer choice sets

Haensel, Alwin, Koole, Ger

Journal:

Journal of Revenue and Pricing Management

Année:

2011

Langue:

english

Fichier:

PDF, 324 KB

english, 2011

Service-Level Variability of Inbound Call Centers

Roubos, Alex, Koole, Ger, Stolletz, Raik

Journal:

Manufacturing & Service Operations Management

Année:

2012

Langue:

english

Fichier:

PDF, 386 KB

english, 2012

Optimal Transmission Policies for Noisy Channels

Ger Koole, Zhen Liu and Rhonda Righter

Journal:

Operations Research

Année:

2001

Langue:

english

Fichier:

PDF, 415 KB

english, 2001

Introduction to the Special Issue on Call Center Management

Koole, Ger

Journal:

Management Science

Année:

2008

Langue:

english

Fichier:

PDF, 65 KB

english, 2008

Buffering locations in retail deliveries

Erkin, MSc. Dmitrii, Dugundji, Dr. Elenna, Ger Koole, Prof. Dr., Joaquim Gromicho, Prof. Dr., van der Mei, Prof. Dr. Rob

Journal:

Procedia Computer Science

Année:

2019

Langue:

english

Fichier:

PDF, 335 KB

english, 2019

An adaptive priority policy for radiotherapy scheduling

Li, Siqiao, Koole, Ger, Xie, Xiaolan

Journal:

Flexible Services and Manufacturing Journal

Année:

2019

Langue:

english

Fichier:

PDF, 1.79 MB

english, 2019

[IEEE 2019 Winter Simulation Conference (WSC) - National Harbor, MD, USA (2019.12.8-2019.12.11)] 2019 Winter Simulation Conference (WSC) - A Simple Solution for Optimizing Weekly Agent Scheduling in a Multi-Skill Multi-Channel Contact Center

Li, Siqiao, Koole, Ger, Jouini, Oualid

Année:

2019

Langue:

english

Fichier:

PDF, 1.06 MB

english, 2019

Optimal server assignment in the case of service times with monotone failure rates

Journal:

Année:

1993

Langue:

english

Fichier:

PDF, 357 KB

english, 1993

Control of a random walk with noisy delayed information

Eitan Altman, Ger Koole

Journal:

Année:

1995

Langue:

english

Fichier:

PDF, 405 KB

english, 1995

A simple proof of the optimality of a threshold policy in a two-server queueing system

Journal:

Année:

1995

Langue:

english

Fichier:

PDF, 188 KB

english, 1995

Optimal repairman assignment in two symmetric maintenance models

Journal:

Année:

1995

Langue:

english

Fichier:

PDF, 508 KB

english, 1995

Optimising a general repair kit problem with a service constraint

Marco Bijvank, Ger Koole, Iris F.A. Vis

Journal:

Année:

2010

Langue:

english

Fichier:

PDF, 489 KB

english, 2010

Workload minimization in re-entrant lines

Ger Koole, Auke Pot

Journal:

Année:

2006

Langue:

english

Fichier:

PDF, 253 KB

english, 2006

Approximating multi-skill blocking systems by HyperExponential Decomposition

Geert Jan Franx, Ger Koole, Auke Pot

Journal:

Gerard Hooghiemstra, Ger Koole

Année:

2006

Langue:

english

Fichier:

PDF, 582 KB

english, 2006

On the convergence of the power series algorithm

Journal:

Année:

2000

Langue:

english

Fichier:

PDF, 164 KB

english, 2000

A transformation method for stochastic control problems with partial observations

Journal:

Année:

1998

Langue:

english

Fichier:

PDF, 101 KB

english, 1998

Assigning a single server to inhomogeneous queues with switching costs

Theoretical Computer Science

Journal:

Année:

1997

Langue:

english

Fichier:

PDF, 882 KB

english, 1997

An evaluation of a Shockroom located CT scanner: a randomized study of early assessment by CT scanning in trauma patients in the bi-located trauma center North-West Netherlands (REACT trial)

Teun P Saltzherr, PH Ping Fung Kon Jin, Fred C Bakker, Kees J Ponsen, Jan SK Luitse, Mark Scholing, Georgios F Giannakopoulos, Ludo FM Beenen, C Pieter Henny, Ger M Koole, Hans B Reitsma, Marcel GW Di

Journal:

BMC Emergency Medicine

Année:

2008

Langue:

english

Fichier:

PDF, 437 KB

english, 2008

Scheduling a repairman in a finite source system

Ger Koole, Martin Vrijenhoek

Journal:

Ger Koole, Olaf Passchier

Année:

1996

Langue:

english

Fichier:

PDF, 547 KB

english, 1996

Optimal control in light traffic Markov decision processes

Journal:

Année:

1997

Langue:

english

Fichier:

PDF, 623 KB

english, 1997

Stochastic scheduling with event-based dynamic programming

Journal:

Robin Groenevelt, Ger Koole, Philippe Nain

Année:

2000

Langue:

english

Fichier:

PDF, 120 KB

english, 2000

On the bias vector of a two-class preemptive priority queue

Journal:

Guido C. Kaandorp, Ger Koole

Année:

2002

Langue:

english

Fichier:

PDF, 122 KB

english, 2002

Scaling and comparison of fluid limits of queues applied to call centers with time-varying parameters

Tania Jiménez, Ger Koole

Journal:

OR Spectrum

Année:

2004

Langue:

english

Fichier:

PDF, 454 KB

english, 2004

Optimal outpatient appointment scheduling

Journal:

Health Care Management Science

Année:

2007

Langue:

english

Fichier:

PDF, 587 KB

english, 2007

Resource allocation in grid computing

Ger Koole, Rhonda Righter

Journal:

Journal of Scheduling

Année:

2008

Langue:

english

Fichier:

PDF, 342 KB

english, 2008

Dynamic control of a single-server system with

Douglas G. Down, Ger Koole, Mark E. Lewis

Journal:

Robin Groenevelt, Philippe Nain, Ger Koole

Année:

2011

Langue:

english

Fichier:

PDF, 603 KB

english, 2011

The message delay in mobile ad hoc networks

Journal:

Menno Dobber, Rob van der Mei, Ger Koole

Année:

2005

Langue:

english

Fichier:

PDF, 765 KB

english, 2005

A prediction method for job runtimes on shared processors: Survey, statistical analysis and new avenues

Journal:

Année:

2007

Langue:

english

Fichier:

PDF, 2.40 MB

english, 2007

On the value function of a priority queue with an application to a controlled polling model

Ger Koole, Philippe Nain

Journal:

Ger Koole, Rhonda Righter

Année:

2000

Langue:

english

Fichier:

PDF, 133 KB

english, 2000

Optimal control of tandem reentrant queues

Journal:

Année:

1998

Langue:

english

Fichier:

PDF, 116 KB

english, 1998

Structural results for the control of queueing systems using event-based dynamic programming

Journal:

Année:

1998

Langue:

english

Fichier:

PDF, 130 KB

english, 1998

An Explicit Solution for the Value Function of a Priority Queue

Ger Koole, Philippe Nain

Journal: